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Author Linton, Ian.
Title Creating a customer focused company : 25 proven customer service strategies.
Publication Info London : Pitman Publishing, 1994.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Teaching Reserve  658.812 LIN  UNTIL CLOSING  ASK at the Reading Room

Descript 220p.
ISBN 0273607111
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Author Linton, Ian.
Subject Customer services.
Descript 220p.
ISBN 0273607111
Author Linton, Ian.
Subject Customer services.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Teaching Reserve  658.812 LIN  UNTIL CLOSING  ASK at the Reading Room

Subject Customer services.
Descript 220p.
ISBN 0273607111

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