Library
Your session will expire automatically in
0
seconds.
Continue session
End session now
SearchType
TITLE
KEYWORD
AUTHOR
SUBJECT
BJL CLASSMARK
KDL CLASSMARK
PERIODICAL TITLE
ISN
RESOURCE NAME
RESOURCE SUBJECT
Search
Search Scope
BJL, Hull
KDL, Scarborough
All Libraries
Limit search to available items
Record:
Author
Lucas, Robert W.
Title
Customer service : building successful skills for the twenty-first century.
Publication Info
New York : McGraw-Hill Education, 2005.
Edition
3rd ed.
Location/Availability
More Details
Full Record
Web View
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 L9
8 WEEK LOAN
AVAILABLE
Persistent link to this item
Click link and copy URL from browser navigation toolbar
Descript
416p.
Edition
3rd ed.
ISBN
0071112928
Click on the terms below to find similar items in the catalogue
Author
Lucas, Robert W.
Subject
Customer services.
Descript
416p.
Edition
3rd ed.
ISBN
0071112928
Author
Lucas, Robert W.
Subject
Customer services.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 L9
8 WEEK LOAN
AVAILABLE
Subject
Customer services.
Descript
416p.
ISBN
0071112928
Persistent link to this item
Click link and copy URL from browser navigation toolbar
Links and services for this item:
Persistent link to this item
Click link and copy URL from browser navigation toolbar
