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Author Peelen, Ed, author.
Title Customer relationship management.
Publisher Harlow, England : Pearson, 2013.
Edition Second edition / Ed Peelen and Rob Beltman.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  HF5415.5 .P44  4 WEEK LOAN  AVAILABLE
 BJL Reading Room 1st floor HDC  HF5415.5 .P44  4 WEEK LOAN  AVAILABLE

Descript xix, 413 pages : illustrations (black and white, and colour) ; 25 cm
Content text
still image
Media unmediated
Carrier volume
Edition Second edition / Ed Peelen and Rob Beltman.
Note Includes QR code.
Translated from the Dutch.
Previous edition: published as by Ed Peelen. 2005.
ISBN 9780273774952 (pbk.)
Click on the terms below to find similar items in the catalogue
Author Peelen, Ed, author.
Subject Customer relations -- Management.
Relationship marketing.
Business and Management.
Business & Management.
Sales & marketing management.
Sales & marketing.
Customer services.
Alt author Beltman, Rob, author.
Peelen, Ed. Customer relationship management. First edition.
Descript xix, 413 pages : illustrations (black and white, and colour) ; 25 cm
Content text
still image
Media unmediated
Carrier volume
Edition Second edition / Ed Peelen and Rob Beltman.
Note Includes QR code.
Translated from the Dutch.
Previous edition: published as by Ed Peelen. 2005.
ISBN 9780273774952 (pbk.)
Author Peelen, Ed, author.
Subject Customer relations -- Management.
Relationship marketing.
Business and Management.
Business & Management.
Sales & marketing management.
Sales & marketing.
Customer services.
Alt author Beltman, Rob, author.
Peelen, Ed. Customer relationship management. First edition.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  HF5415.5 .P44  4 WEEK LOAN  AVAILABLE
 BJL Reading Room 1st floor HDC  HF5415.5 .P44  4 WEEK LOAN  AVAILABLE

Subject Customer relations -- Management.
Relationship marketing.
Business and Management.
Business & Management.
Sales & marketing management.
Sales & marketing.
Customer services.
Descript xix, 413 pages : illustrations (black and white, and colour) ; 25 cm
Content text
still image
Media unmediated
Carrier volume
Note Includes QR code.
Translated from the Dutch.
Previous edition: published as by Ed Peelen. 2005.
Alt author Beltman, Rob, author.
Peelen, Ed. Customer relationship management. First edition.
ISBN 9780273774952 (pbk.)

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