LEADER 00000nam 2200445 i 4500 001 EBC5173944 003 MiAaPQ 005 20200520144314.0 006 m o d | 007 cr cnu|||||||| 008 180104t20132013enka ob 001 0 eng d 020 |z9780273774976 (PDF) 020 |z9780273781073 (eText) 035 (MiAaPQ)EBC5173944 035 (Au-PeEL)EBL5173944 035 (CaPaEBR)ebr11478613 035 (CaONFJC)MIL515960 035 (OCoLC)962889572 040 MiAaPQ|beng|erda|epn|cMiAaPQ|dMiAaPQ 050 4 HF5415.5|b.P445 2013 082 0 658.8/12|223 100 1 Peelen, Ed,|eauthor. 245 10 Customer relationship management /|cEd Peelen and Rob Beltman. 250 Second edition. 264 1 Harlow, England :|bPearson,|c2013. 264 4 |c©2013 300 1 online resource (414 pages) :|bcolor illustrations, tables 336 text|2rdacontent 337 computer|2rdamedia 338 online resource|2rdacarrier 650 0 Customer relations|xManagement. 700 1 Beltman, Rob,|eauthor. 776 08 |iPrint version:|aPeelen, Ed.|tCustomer relationship management.|bSecond edition.|dHarlow, England : Pearson, c2013 |hxix, 413 pages |z9780273774952 |w2013023098 856 40 |uhttps://ebookcentral.proquest.com/lib/hull/ detail.action?docID=5173944|zClick to View 921 3U 925 Turnaway 8/2/23. Too expensive to add licenses. MB 940 GU eBook standard