LEADER 00000nam a2200457 i 4500
001 BDZ0021117880
003 StDuBDS
005 20220125185132.0
008 130428s2013 enka f b 001|0|eng|d
020 9780273774952|q(pbk.)
040 StDuBDS|beng|cStDuBDS|erda|dUkPrAHLS
041 1 eng|hdut
050 0 HF5415.5|b.P44
082 04 658.812|223
100 1 Peelen, Ed,|eauthor.|0http://id.loc.gov/authorities/names/
nr2004027861
245 10 Customer relationship management.
250 Second edition /|bEd Peelen and Rob Beltman.
264 1 Harlow, England :|bPearson,|c2013.
300 xix, 413 pages :|billustrations (black and white, and
colour) ;|c25 cm
336 text|2rdacontent
336 still image|2rdacontent
337 unmediated|2rdamedia
338 volume|2rdacarrier
500 Includes QR code.
500 Translated from the Dutch.
500 Previous edition: published as by Ed Peelen. 2005.
650 0 Customer relations|xManagement.|0http://id.loc.gov/
authorities/subjects/sh2007005453
650 0 Relationship marketing.|0http://id.loc.gov/authorities/
subjects/sh96005326
650 7 Business and Management.|2ukslc
650 7 Business & Management.|2thema
650 7 Sales & marketing management.|2thema
650 7 Sales & marketing.|2thema
650 7 Customer services.|2thema
700 1 Beltman, Rob,|eauthor.|0http://id.loc.gov/authorities/
names/n2013034145
700 1 Peelen, Ed.|tCustomer relationship management.|sFirst
edition.
940 MarcEdit processed
|