Descript |
254p. |
Contents |
Introduction -- The mediator -- Motivation -- The personal qualities of the mediator -- Attitudes to conflict -- Mediation -- The nature and purpose of mediation -- The principles of mediation -- Theory and practice -- The task -- Practice experience: styles and models -- Problems of practice -- Conclusion -- The craft of the mediator -- Appendix: topic guide. |
ISBN |
9781843103233 |
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