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Record:
Author
Seth, Rakesh, 1958-
Title
Creating customer delight : the how and why of CRM / Rakesh Seth, Kirti Seth.
Publication Info
New Delhi : Response Books, 2005.
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LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 S4
8 WEEK LOAN
AVAILABLE
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Descript
154p.
ISBN
0761932968
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Author
Seth, Rakesh, 1958-
Subject
Customer relations -- Management.
Alt author
Seth, Kirti, 1966-
Descript
154p.
ISBN
0761932968
Author
Seth, Rakesh, 1958-
Subject
Customer relations -- Management.
Alt author
Seth, Kirti, 1966-
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 S4
8 WEEK LOAN
AVAILABLE
Subject
Customer relations -- Management.
Descript
154p.
Alt author
Seth, Kirti, 1966-
ISBN
0761932968
Persistent link to this item
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