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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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AUTHORS (1-3 of 3)
Shafti F
1
Mark
Insights into service industries : the productivity management view
Shafti, F.
Glasgow : University of Strathclyde, Department of Management Science, 2001.
2001
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HD 28 U58 W9(2001/06)
8 WEEK LOAN
AVAILABLE
2
Mark
Productivity management and service operations : a generic approach
Shafti, F.
Glasgow : University of Strathclyde, Department of Management Science, 2000.
2000
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HD 28 U58 W9(2000/6)
8 WEEK LOAN
AVAILABLE
3
Mark
Service operations : the question of productivity and quality management
Shafti, F.
Glasgow : University of Strathclyde, Department of Management Science, 2003.
2003
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HD 28 U58 W9(2003/06)
8 WEEK LOAN
AVAILABLE
