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AUTHORS (1-3 of 3)
Shaw Colin 1928
1
Mark
  Building great customer experiences
Shaw, Colin, 1928-
Basingstoke : Palgrave Macmillan, 2005.   		2005
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 S5  8 WEEK LOAN  AVAILABLE
2
Mark
  Deciding what we watch : taste, decency, and media ethics in the UK and the USA.
Shaw, Colin, 1928-
Oxford : Oxford University Press, 1999.   		1999
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 6th Floor  P 94 S5  8 WEEK LOAN  AVAILABLE
Shaw Colin 1958
3
Mark
  The DNA of customer experience : how emotions drive value
Shaw, Colin, 1958-
Basingstoke : Palgrave Macmillan, 2007.   		2007
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 S5  8 WEEK LOAN  AVAILABLE
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