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Author Hollins, Bill.
Title Managing service operations : design and implementation / Bill Hollins and Sadie Shinkins.
Publication Info London : SAGE, 2006.


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Descript 1 online resource (xii, 299 p.) : ill.
Note Readers are introduced to the main differences between managing services to managing products & given a concise induction into the core principles of operations management.
Unlimited number of concurrent users. UkHlHU
ISBN 9781446214220 (ebook) : No price
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Author Hollins, Bill.
Subject Service industries -- Management.
Alt author Shinkins, Sadie.
Descript 1 online resource (xii, 299 p.) : ill.
Note Readers are introduced to the main differences between managing services to managing products & given a concise induction into the core principles of operations management.
Unlimited number of concurrent users. UkHlHU
ISBN 9781446214220 (ebook) : No price
Author Hollins, Bill.
Subject Service industries -- Management.
Alt author Shinkins, Sadie.

Subject Service industries -- Management.
Descript 1 online resource (xii, 299 p.) : ill.
Note Readers are introduced to the main differences between managing services to managing products & given a concise induction into the core principles of operations management.
Unlimited number of concurrent users. UkHlHU
Alt author Shinkins, Sadie.
ISBN 9781446214220 (ebook) : No price
Persistent link to this item
Click link and copy URL from browser navigation toolbar

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