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Title Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.
Publication Info New York : Haworth Hospitality Press, 2000.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  TX 911.3 M27 S4  4 WEEK LOAN  AVAILABLE
 BJL Reading Room 1st floor HDC  TX 911.3 M27 S4  4 WEEK LOAN  AVAILABLE
 BJL Reading Room 1st floor HDC  TX 911.3 M27 S4  4 WEEK LOAN  AVAILABLE

Descript 339p.
ISBN 0789011417
0789007266
Click on the terms below to find similar items in the catalogue
Subject Hospitality industry -- Management.
Tourism -- Management.
Leisure industry -- Management.
Alt author Kandampully, Jay.
Mok, Connie.
Sparks, Beverley.
Descript 339p.
ISBN 0789011417
0789007266
Subject Hospitality industry -- Management.
Tourism -- Management.
Leisure industry -- Management.
Alt author Kandampully, Jay.
Mok, Connie.
Sparks, Beverley.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  TX 911.3 M27 S4  4 WEEK LOAN  AVAILABLE
 BJL Reading Room 1st floor HDC  TX 911.3 M27 S4  4 WEEK LOAN  AVAILABLE
 BJL Reading Room 1st floor HDC  TX 911.3 M27 S4  4 WEEK LOAN  AVAILABLE

Subject Hospitality industry -- Management.
Tourism -- Management.
Leisure industry -- Management.
Descript 339p.
Alt author Kandampully, Jay.
Mok, Connie.
Sparks, Beverley.
ISBN 0789011417
0789007266

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