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BJL CLASSMARK
KDL CLASSMARK
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Author
Szwarc, Paul.
Title
Researching customer satisfaction & loyalty [electronic resource] : how to find out what people really think / Paul Szwarc.
Publication Info
London : Kogan Page, 2005.
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Descript
258p.
ISBN
0749446218 (e-book)
9780749446215 (e-book)
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Author
Szwarc, Paul.
Series
Market research in practice series
Subject
Consumer satisfaction.
Customer loyalty.
Descript
258p.
ISBN
0749446218 (e-book)
9780749446215 (e-book)
Author
Szwarc, Paul.
Series
Market research in practice series
Subject
Consumer satisfaction.
Customer loyalty.
Subject
Consumer satisfaction.
Customer loyalty.
Descript
258p.
ISBN
0749446218 (e-book)
9780749446215 (e-book)
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