Descript |
xv, 120 p. |
Note |
Formerly CIP. |
Contents |
1. Core skills you absolutely must learn; 2. Pre-empting potential pitfalls; 3. It's not what you teach, but how you teach it; 4. The language and attitude of success; 5. Short-term strategies; 6. Building longer term strategies; 7. Common danger areas and how to avoid them; 8. Getting to the heart of problems through role plays; 9. Dealing with extreme behaviours; 10. When all else fails... |
Note |
400 annual accesses. UkHlHU |
ISBN |
9781441104670 (e-book) |
|