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Zhu Joe 1968
1
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  Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spr
Zhu, Joe, 1968-
Boston : Kluwer Academic, 2003.   		2003
BOOK
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 BJL 5th Floor  HA 31.38 Z6  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HA 31.38 Z6  8 WEEK LOAN  AVAILABLE
2
Mark
  Service productivity management : improving service performance using data envelopment analysis (DEA
Sherman, H. David.
New York : Springer, 2006.   		2006
BOOK
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