| Descript |
xv, 642 pages : illustrations (black and white) |
| Content |
text |
|
still image |
| Media |
computer |
| Carrier |
online resource |
| Edition |
Sixth edition / Owen Hargie. |
| Note |
Previous edition: 2011. |
| Contents |
<p>Preface 1. The features of interpersonal communication 2.A conceptual model of skilled interpersonal communication 3.Communicating without words: skilled nonverbal behaviour 4.Rewarding others: the skill of reinforcing 5. Finding out about others: the skill of questioning 6. Showing understanding for others: the skill of reflecting 7. Paying attention to others: the skill of listening 8. Getting your message across: the skill of explaining 9. Telling others about yourself: the skill of self-disclosure 10. Opening and closing interactions: the skills of set induction and closure 11. Standing up for yourself: the skill of assertiveness 12. Using your influence: the skill of persuasion 13. Working things out together: the skill of negotiating 14. Working with Others: skills of participating in and leading small groups 15. Concluding comments. Bibliography</p> <p></p> |
| Note |
3 concurrent users. UkHlHU |
| ISBN |
9781317584568 (e-book) |
|
9781138823761 (hbk.) : |
|
9781138823778 (pbk.) : |
|
9781317584551 (ePub ebook) : |
|
9781317584568 (PDF ebook) : |
|
9781317584544 (Mobipocket ebook) : |
|
9781315741901 (ebook) |
|
