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Mark   Media Year
HD 62.15 B5    
      The quality 60 : a guide for service and manufacturing / John Bicheno. BJL  BOOK 1998
      The role of junior and middle level management in TQM. BJL  BOOK 1993
HD 62.15 B8 : Why TQM fails and what to do about it.; BJL     
      Why TQM fails and what to do about it. BJL  BOOK 1994
HD 62.15 B9    
      Achieving quality through continual improvement / Claude W. Burrill, Johannes Ledolter. BJL  BOOK 1999
      Business process reengineering : breakpoint strategies for market dominance / Henry J. Johansson ... BJL  BOOK 1993
      The lean extended enterprise : moving beyond the four walls to value stream excellence / Terence T. B BJL  BOOK c2003
HD 62.15 C6 : Benchmarking.; BJL     
      Benchmarking. BJL  BOOK c1998
HD 62.15 C8    
      Management development and training : a TQM approach. BJL  BOOK 1996
      Strategies for quality improvement : TQM, reegineering, and ISO 9000. BJL  BOOK 1999
HD 62.15 D1 : Total quality and human resources : an executive guide / Barrie Dale and Cary Cooper.; BJL     
      Total quality and human resources : an executive guide / Barrie Dale and Cary Cooper. BJL  BOOK 1992
HD 62.15 D7 : The quality movement : what total quality management is really all about!.; BJL     
      The quality movement : what total quality management is really all about!. BJL  BOOK 1992
HD 62.15 F6 : Beyond TQM.; BJL     
      Beyond TQM. BJL  BOOK 1993
HD 62.15 G5    
      How to eat an elephant : a slice by slice guide to total quality management. BJL  BOOK 1992
      Introduction to total quality : quality, productivity, competitiveness / David L. Goetsch, Stanley Da BJL  BOOK 1994
HD 62.15 G7 / q : TQM in service industries : a practitioner's manual.; BJL     
      TQM in service industries : a practitioner's manual. BJL  BOOK 1992
HD 62.15 H5 : Total quality management : the information business : key issue 92.; BJL     
      Total quality management : the information business : key issue 92. BJL  BOOK 1993
HD 62.15 K1    
      100 methods for total quality management / Gopal K. Kanji and Mike Asher. BJL  BOOK 1996
      Benchlearning : good examples as a lever for development / Bengt Karlöf, Kurt Lundgren and Marie Eden BJL  BOOK 2001
      Benchmarking : a signpost to excellence in quality and productivity / Bengt Karlof and Svante Ostblom BJL  BOOK 1993
HD 62.15 L1 : Making quality work : a leadership guide for the results- driven manager / George Labovitz, Yu Sang Chang, Victor Rosansky.; BJL     
      Making quality work : a leadership guide for the results- driven manager / George Labovitz, Yu Sang C BJL  BOOK 1993
HD 62.15 L3 : Four days with Dr. Deming : a strategy for modern methods of management / William J. Latzko and David M. Saunders.; BJL     
      Four days with Dr. Deming : a strategy for modern methods of management / William J. Latzko and David BJL  BOOK 1995
HD 62.15 L4 : Creating high performance organizations : practices and results of employee involvement and Total Quality Management in Fortune 1000 companies / Edward E. Lawler, III, Susan Albers Mohrman, Gerald E. Ledford, Jr.; BJL     
      Creating high performance organizations : practices and results of employee involvement and Total Qua BJL  BOOK 1995
HD 62.15 L8 : Managing for total quality : from Deming to Taguchi and SPC.; BJL     
      Managing for total quality : from Deming to Taguchi and SPC. BJL  BOOK 1992
HD 62.15 M1 / q : TQM : does it always work?; BJL     
      TQM : does it always work? BJL  BOOK 1993
HD 62.15 M2    
      Making quality critical : new perspectives on organizational change / edited by Adrian Wilkinson and BJL  BOOK 1994
      Managing with total quality management : theory and practice / Adrian Wilkinson ... [et al.]. BJL  BOOK 1998
HD 62.15 M9    
      Achieving quality standards; a step-by-step guide to BS5750/ISO9000. BJL  BOOK 1993
      Quality costs : their impact on company strategy and profitability. BJL  BOOK 1991
HD 62.15 N6 / q : Leadership of customer-driven TQM : a handbook for managers.; BJL     
      Leadership of customer-driven TQM : a handbook for managers. BJL  BOOK 1992
HD 62.15 O1    
      Total organizational excellence : achieving world-class performance. BJL  BOOK 1999
      Total quality management. BJL  BOOK 1989
      Total quality management : text with cases / J.S. Oakland ; case study co-author: Leslie J. Porter. BJL  BOOK 1995
      Total quality management : text with cases / John S. Oakland. BJL  BOOK 2000
3 additional entries    
HD 62.15 O8 / q : Total quality management and the management of health and safety / Jim Osorne and Mohamed Zairi.; BJL     
      Total quality management and the management of health and safety / Jim Osorne and Mohamed Zairi. BJL  BOOK 1997
HD 62.15 O9 / q : Measuring service quality : practical guidelines.; BJL     
      Measuring service quality : practical guidelines. BJL  BOOK 1993
HD 62.15 P2 : Benchmarking / Nick Parker & Paul Harrison.; BJL     
      Benchmarking / Nick Parker & Paul Harrison. BJL  BOOK 1995
HD 62.15 Q1 : Quality management and benchmarking in the information sector : results of recent research / John Brockman (Editor) ... [et al.].; BJL     
      Quality management and benchmarking in the information sector : results of recent research / John Bro BJL  BOOK 1997
HD 62.15 R1    
      The economics of benchmarking : measuring performance for competitive advantage / Thijs ten Raa. BJL  BOOK 2009
      Managing and improving service quality and delivery. BJL  BOOK 1992
HD 62.15 S4 : I want you to cheat : the unreasonable guide to service and quality.; BJL     
      I want you to cheat : the unreasonable guide to service and quality. BJL  BOOK 1992
HD 62.15 S8    
      Empowering people. BJL  BOOK 1994
      The quality conspiracy. BJL  BOOK 1998
HD 62.15 S9 : Principles of total quality / J.A. Swift, Joel E. Ross, Vincent K. Omachonu.; BJL     
      Principles of total quality / J.A. Swift, Joel E. Ross, Vincent K. Omachonu. BJL  BOOK 1998
HD 62.15 T1 : Management and control of quality.; BJL     
      Management and control of quality. BJL  BOOK 1995
HD 62.15 T7 : Total quality management / Dale H. Besterfield ... [et al.].; BJL     
      Total quality management / Dale H. Besterfield ... [et al.]. BJL  BOOK 1995
HD 62.15 U5 : Understanding, managing and implementing quality : frameworks, techniques and cases / edited by Jiju Anthony and David Preece.; BJL     
      Understanding, managing and implementing quality : frameworks, techniques and cases / edited by Jiju BJL  BOOK 2002
HD 62.15 W3    
      The role of the modern quality manager. BJL  BOOK 1993
      Strategic benchmarking : how to rate your company's performance against the world's best. BJL  BOOK 1993
HD 62.15 W6 : Quality : achieving excellence.; BJL     
      Quality : achieving excellence. BJL  BOOK 1993
HD 62.15 Z2    
      Benchmarking for best practice : continuous learning through sustainable innovation. BJL  BOOK 1998
      Measuring performance for business results. BJL  BOOK c1994
HD 62.15 Z7 : Total quality management as a holistic management concept : the European model for business excellence.; BJL     
      Total quality management as a holistic management concept : the European model for business excellenc BJL  BOOK 1998
HD62.25 : The family business group phenomenon [electronic resource] : emergence and complexities / edited by Marita Rautiainen, Peter Rosa, Timo Pihkala, Maria Jose Parada, Allan Discua Cruz.; Online materials     
      The family business group phenomenon [electronic resource] : emergence and complexities / edited by M Online materials  EBOOKS 2018
HD 62.25 C3 : International entrepreneurship in family businesses / José C. Casillas, Francisco J. Acedo, Ana M. Moreno.; BJL     
      International entrepreneurship in family businesses / José C. Casillas, Francisco J. Acedo, Ana M. Mo BJL  BOOK c2007
HD 62.25 C6 : The history of family business, 1850-2000 / prepared for the Economic History Society by Andrea Colli.; BJL     
      The history of family business, 1850-2000 / prepared for the Economic History Society by Andrea Colli BJL  BOOK 2003
HD62.25 .D45 : Understanding family-owned business groups : towards a pluralistic approach / Manlio Del Giudice.; BJL     
      Understanding family-owned business groups : towards a pluralistic approach / Manlio Del Giudice. BJL  BOOK 2018
HD62.25 .D454 2017 : Understanding family-owned business groups : towards a pluralistic approach / Manlio Del Giudice.; Online materials     
      Understanding family-owned business groups : towards a pluralistic approach / Manlio Del Giudice. Online materials  EBOOKS 2017
HD62.25 .F348 2016 : Family businesses in sub-Saharan Africa : behavioral and strategic perspectives / Moses Acquaah, editor.; BJL     
      Family businesses in sub-Saharan Africa : behavioral and strategic perspectives / Moses Acquaah, edit BJL  BOOK 2016
HD 62.25 H2 : Handbook of research on family business / edited by Panikkos Z. Poutziouris, Kosmas X. Smyrnios, Sabine B. Klein.; BJL     
      Handbook of research on family business / edited by Panikkos Z. Poutziouris, Kosmas X. Smyrnios, Sabi BJL  BOOK c2006
HD 62.25 H5 : The successful family business : a proactive plan for managing the family and the business / Edward D. Hess.; BJL     
      The successful family business : a proactive plan for managing the family and the business / Edward D BJL  BOOK 2006
HD 62.25 K4 : Family business : human dilemmas in the family firm : text and cases.; BJL     
      Family business : human dilemmas in the family firm : text and cases. BJL  BOOK 1996
HD 62.25 N4 : The family business : its governance for sustainability / Fred Neubauer and Alden G. Lank ; foreword by John L. Ward.; BJL     
      The family business : its governance for sustainability / Fred Neubauer and Alden G. Lank ; foreword BJL  BOOK 1998
HD 62.3 H7 : The multinational subsidiary : management, economic development and public policy.; BJL     
      The multinational subsidiary : management, economic development and public policy. BJL  BOOK 2003
HD 62.35 B4 : Implementing quality in the public sector / Tony Bendell, Louise Boulter & John Kelly.; BJL     
      Implementing quality in the public sector / Tony Bendell, Louise Boulter & John Kelly. BJL  BOOK 1994
HD 62.35 F6    
      Public sector management. BJL  BOOK 1997
      Public sector management. BJL  BOOK 2001
      Public sector management / Norman Flynn. BJL  BOOK 2007
      Public sector management / Norman Flynn. BJL  BOOK 2012
HD 62.35 F9 : From hierarchy to contract / edited by Anthony Harrison.; BJL     
      From hierarchy to contract / edited by Anthony Harrison. BJL  BOOK 1993
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