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BJL CLASSMARK
KDL CLASSMARK
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Record:
Author
Normann, Richard, 1943-
Title
Service management : strategy and leadership in service business.
Publication Info
Chichester : John Wiley & Sons, Ltd., 2002.
Edition
3rd ed.
Location/Availability
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LOCATION
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LOAN TYPE
STATUS
BJL 5th Floor
HD 9980.5 N8
8 WEEK LOAN
AVAILABLE
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Descript
234p.
Edition
3rd ed.
ISBN
0471494399
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Author
Normann, Richard, 1943-
Subject
Service industries -- Management.
Strategic planning.
Descript
234p.
Edition
3rd ed.
ISBN
0471494399
Author
Normann, Richard, 1943-
Subject
Service industries -- Management.
Strategic planning.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 9980.5 N8
8 WEEK LOAN
AVAILABLE
Subject
Service industries -- Management.
Strategic planning.
Descript
234p.
ISBN
0471494399
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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