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Mark   Media Year
HD 9980.5 H2 : A handbook of international trade in services / edited by Aaditya Mattoo, Robert M. Stern, and Gianni Zanini.; BJL     
      A handbook of international trade in services / edited by Aaditya Mattoo, Robert M. Stern, and Gianni BJL  BOOK c2008
HD 9980.5 H3 : Service operations management.; BJL     
      Service operations management. BJL  BOOK 1989
HD9980.5 .H356 2008 : A handbook of international trade in services [electronic resource] / edited by Aaditya Mattoo, Robert M. Stern, and Gianni Zanini.; Online materials     
      A handbook of international trade in services [electronic resource] / edited by Aaditya Mattoo, Rober Online materials  EBOOKS 2008
HD9980.5 .H359 2010 : Handbook of service science [electronic resource] / Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, editors ; foreword by Carl. J. Schramm and William J. Baumol.; Online materials     
      Handbook of service science [electronic resource] / Paul P. Maglio, Cheryl A. Kieliszewski, James C. Online materials  EBOOKS c2010
HD 9980.5 H6 : Essentials of services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E. G. Bateson.; BJL     
      Essentials of services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E. G. Bate BJL  BOOK c2001
HD 9980.5 I7    
      Managing service companies : strategies for success. BJL  BOOK 1994
      The marketing of services : a total approach to achieving competitive advantage / Ken Irons. BJL  BOOK 1997
HD 9980.5 J7 : Service operations management : improving service delivery / Robert Johnston and Graham Clark.; BJL     
      Service operations management : improving service delivery / Robert Johnston and Graham Clark. BJL  BOOK 2008
HD 9980.5 K1    
      Services marketing management : a strategic approach. BJL  BOOK c2006
      Services marketing management : an international perspective. BJL  BOOK 1999
HD 9980.5 K8 : Human resource management in service work.; BJL     
      Human resource management in service work. BJL  BOOK 2002
HD 9980.5 L6 : The new service society.; BJL     
      The new service society. BJL  BOOK 1973
HD 9980.5 L9    
      Managing services : marketing, operations and human resources. BJL  BOOK 1988
      Services marketing : a European perspective / Christopher Lovelock, Sandra Vandermerwe, Barbara Lewis BJL  BOOK 1999
      Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. BJL  BOOK c2004
      Services marketing : people, technology, strategy. BJL  BOOK c2011
HD 9980.5 M1    
      Marketing planning for services / Malcolm McDonald, Adrian Payne. BJL  BOOK 1996
      Marketing plans for services : a complete guide / Malcolm McDonald, Pennie Frow and Adrian Payne. BJL  BOOK 2011
HD 9980.5 M3 : Marketing strategies for services : globalization, client-orientation, deregulation / edited by M.M. Kostecki.; BJL     
      Marketing strategies for services : globalization, client-orientation, deregulation / edited by M.M. BJL  BOOK 1994
HD 9980.5 M9    
      The management and marketing of services. BJL  BOOK 1993
      The management and marketing of services / Peter Mudie and Angela Cottam. BJL  BOOK 1999
      Multinational service firms / [edited by] Peter Enderwick. BJL  BOOK 1989
      Services marketing management / Peter Mudie and Angela Pirrie. BJL  BOOK 2006
HD 9980.5 N8 : Service management : strategy and leadership in service business.; BJL     
      Service management : strategy and leadership in service business. BJL  BOOK 2002
HD 9980.5 P1 : Principles of services marketing / Adrian Palmer.; BJL     
      Principles of services marketing / Adrian Palmer. BJL  BOOK 2005
HD 9980.5 P9 : The changing geography of the service sector / D.G. Price and A.M. Blair.; BJL     
      The changing geography of the service sector / D.G. Price and A.M. Blair. BJL  BOOK 1989
HD 9980.5 R8 : Big ideas for small service businesses : how to successfully advertise, publicize, and maximize your business or professional practice / Marilyn Ross and Tom Ross.; BJL     
      Big ideas for small service businesses : how to successfully advertise, publicize, and maximize your BJL  BOOK 1994
HD 9980.5 S4    
      Services and metropolitan development : international perspectives / edited by P.W. Daniels. BJL  BOOK 1991
      Services management : an integrated approach / edited by Bert Van Looy, Paul Gemmel, Roland Van Dierd BJL  BOOK 2003
      Services marketing : a managerial perspective / edited by Janet R. McColl-Kennedy. BJL  BOOK 2003
      Services marketing : integrating customer focus across the firm. BJL  BOOK c2012
      Services marketing self-portraits : introspections, reflections, and glimpses from the experts / Raym BJL  BOOK c2000
HD9980.5 .S488 2011 : Service systems implementation / Haluk Demirkan, James C. Spohrer, Vikas Krishna, editors ; foreword by Richard C. Larson.; Online materials     
      Service systems implementation / Haluk Demirkan, James C. Spohrer, Vikas Krishna, editors ; foreword Online materials  EBOOKS 2011
HD 9980.5 S5 : Service productivity management : improving service performance using data envelopment analysis (DEA) / H. David Sherman, Joe Zhu.; BJL     
      Service productivity management : improving service performance using data envelopment analysis (DEA) BJL  BOOK 2006
HD 9980.5 S8 : Quality management in the service industry.; BJL     
      Quality management in the service industry. BJL  BOOK 1994
HD 9980.5 U5    
      Services and development : the role of foreign direct investment and trade. BJL  BOOK 1989
      Understanding services management : integrating marketing, organisational behaviour, operations and h BJL  BOOK 1995
HD9980.5 .W55 2016 : Services marketing : integrating customer focus across the firm / Alan Wilson, Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler.; BJL     
      Services marketing : integrating customer focus across the firm / Alan Wilson, Valarie A. Zeithaml, M BJL  BOOK 2016
HD 9980.5 Z4    
      Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner BJL  BOOK c2003
      Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner BJL  BOOK 2003
      Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner BJL  BOOK 2005
HD 9981.5 F9 : The service economy / by V.R. Fuchs assisted by I.F. Leveson.; BJL     
      The service economy / by V.R. Fuchs assisted by I.F. Leveson. BJL  BOOK 1968
HD 9981.5 G6 : Services marketing : a strategic approach.; BJL     
      Services marketing : a strategic approach. BJL  BOOK 1998
HD 9981.5 L9 : Principles of service marketing and management / Christopher Lovelock, Lauren Wright.; BJL     
      Principles of service marketing and management / Christopher Lovelock, Lauren Wright. BJL  BOOK 2002
HD 9981.5 M9 : Service operations management / R.G. Murdick, B. Render, R.S. Russell.; BJL     
      Service operations management / R.G. Murdick, B. Render, R.S. Russell. BJL  BOOK 1990
HD 9981.5 S4 : Services : the new economy.; BJL     
      Services : the new economy. BJL  BOOK 1983
HD9981.5 .T74 2004eb : Productivity in the U.S. services sector : new sources of economic growth / Jack E. Triplett, Barry P. Bosworth.; Online materials     
      Productivity in the U.S. services sector : new sources of economic growth / Jack E. Triplett, Barry P Online materials  EBOOKS 2004
HD9982.1 : Service industries review [electronic resource].; Online materials     
      Service industries review [electronic resource]. Online materials  EJOURNALS 1981-
HD 9982.5 C4 : The service industries : strategy, structure and financial performance.; BJL     
      The service industries : strategy, structure and financial performance. BJL  BOOK 1978
HD 9982.5 D1    
      The geographies of the U.K. service sector : a survey / P. Daniels and N. Thrift. BJL  BOOK 1987
      Spatial patterns of producer services : recent research and new directions. BJL  BOOK 1990
      U.K. producer services : the international dimension / P.W. Daniels, A. Leyshon and N.J. Thrift. BJL  BOOK 1986
HD 9982.5 L6 / q : Large commercial property firms in the U.K. : the operational development and spatial expansion of general practice firms of chartered surveyors / A. Leyshon, N. Thrift and P. Daniels.; BJL     
      Large commercial property firms in the U.K. : the operational development and spatial expansion of ge BJL  BOOK 1987
HD 9982.5 M3 : Services and uneven development / J.N. Marshall, in collaboration with P. Wood ... [et al.].; BJL     
      Services and uneven development / J.N. Marshall, in collaboration with P. Wood ... [et al.]. BJL  BOOK 1988
HD 9982.5 W8 / q : The single European market and producer services location in the United Kingdom.; BJL     
      The single European market and producer services location in the United Kingdom. BJL  BOOK 1989
HD 9982.7 M5 D1 / q : Supply and demand for intermediate services : an exploratory study of firms on Merseyside.; BJL     
      Supply and demand for intermediate services : an exploratory study of firms on Merseyside. BJL  BOOK 1986
HD 9982.8 S9 B3 / q : Economic change and service sector growth in the M4 corridor : the Swindon case.; BJL     
      Economic change and service sector growth in the M4 corridor : the Swindon case. BJL  BOOK 1989
HD 9983.5 P5 / q : The management of space and the development of services to businesses / J. Philippe and M. Monnoyer.; BJL     
      The management of space and the development of services to businesses / J. Philippe and M. Monnoyer. BJL  BOOK 1989
HD 9986 A2 S4 : Services in central and eastern European countries.; BJL     
      Services in central and eastern European countries. BJL  BOOK 1991
HD9986.A2 S47 2008 : Services science [electronic resource] : fundamentals, challenges and future developments / Bernd Stauss ... [et al.] (editors).; Online materials     
      Services science [electronic resource] : fundamentals, challenges and future developments / Bernd Sta Online materials  EBOOKS c2008
HD 9986 B4 B8 : Tertiaire sektor en verzorgende centra van West-Vlaanderen / Rik Branson, Juliaan Theys, Hugo van Reybrouck ; onder de leiding van Norbert Vanhove.; BJL     
      Tertiaire sektor en verzorgende centra van West-Vlaanderen / Rik Branson, Juliaan Theys, Hugo van Rey BJL  BOOK 1971
HD9987.I42 J67 2014 : The service sector : an exploration of the Indian experience / Seema Joshi.; Online materials     
      The service sector : an exploration of the Indian experience / Seema Joshi. Online materials  EBOOKS 2014
HD 9987 S6 S63    
      Report on the census services/ Singapore Department of Statistics. South East Asian Collection  PERIODICAL  
      Report on the survey of services/ Singapore Department of Statistics. South East Asian Collection  PERIODICAL  
HD 9992 H7 : Managing service operations : design and implementation / Bill Hollins and Sadie Shinkins.; BJL     
      Managing service operations : design and implementation / Bill Hollins and Sadie Shinkins. BJL  BOOK 2006
HD9992.U5 S86 : Sporting goods business [electronic resource] : SGB.; Online materials     
      Sporting goods business [electronic resource] : SGB. Online materials  EJOURNALS  
HD9992.U52 K555 2018 : Shoe dog : a memoir by the creator of Nike / Phil Knight.; BJL     
      Shoe dog : a memoir by the creator of Nike / Phil Knight. BJL  BOOK 2018
HD 9993 B54 H1 / pq : The Halford Cycle Company Limited : fifty years of progress, 1907-1957.; BJL     
      The Halford Cycle Company Limited : fifty years of progress, 1907-1957. BJL  BOOK 1959
HD 9993 B54 N47 / q : Productiestatistiek van de rijwielnijverheid.; BJL     
      Productiestatistiek van de rijwielnijverheid. BJL  PERIODICAL 1958
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