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Mark   Year Entries
HF 5415.32 R4   2
HF 5415.32 R6 : Harness the future : the 9 keys to emerging consumer behaviour.; BJL  c1998 1
HF 5415.32 S3   2
HF 5415.32 S5   3
HF 5415.32 S6   5
HF5415.32 .S6 2020 : Consumer behavior : buying, having, and being / Michael R. Solomon.; Online materials  2020 1
HF 5415.32 S7 : Understanding the consumer : a psychological approach.; BJL  1997 1
HF 5415.32 S9 : Understanding the consumer.; BJL  2003 1
HF5415.32 .S93 : Consumer behaviour / Isabelle Szmigin & Maria Piacentini.; BJL  2018 1
HF 5415.32 U5 : Understanding consumer decision making : the means-end approach to marketing and advertising strategy / edited by Thomas J. Reynolds, Jerry C. Olson.; BJL  2001 1
HF 5415.32 V2 : Unconscious branding : how neuroscience can empower (and inspire) marketing / by Douglas Van Praet.; BJL  2012 1
HF 5415.32 W1 : Understanding green consumer behaviour : a qualitative cognitive approach.; BJL  2003 1
HF 5415.32 W8   2
HF 5415.32 W9 / q : World consumer lifestyles databook; BJL  2012 1
HF 5415.32 Z9 : The age of surveillance capitalism : the fight for the future at the new frontier of power / Shoshana Zuboff.; BJL  2019 1
HF 5415.33 A9 N3 : Consumer behaviour : implications for marketing strategy / Cathy Neal, Pascale Quester, Del Hawkins.; BJL  2004 1
HF 5415.33 E8 A6 : Consumer behaviour : a European perspective / Gerrit Antonides and W. Fred van Raaij.; BJL  1998 1
HF 5415.33 E8 C3 : Cases in consumer behaviour / edited by Gerrit Antonides and W. Fred van Raaij.; BJL  1999 1
HF 5415.33 E8 P4 : Consumer behaviour and marketing strategy / J. Paul Peter, Jerry C. Olson and Klaus G. Grunert.; BJL  1999 1
HF 5415.33 E8 S6   4
HF 5415.33 G7 M8 : Cultures of consumption : masculinities and social space in late twentieth-century Britain.; BJL  1996 1
HF 5415.33 G72 L8   2
HF 5415.33 I3 M2 : Consumer behaviour in India : an econometric study.; BJL  1980 1
HF 5415.33 S7 C9 : Customer behaviour : a Southern African perspective / edited by Michael Cant, Annekie Brink, Sanjana Brijball.; BJL  c2002 1
HF 5415.33 U5 A8 : New economy - new competition : the rise of the consumer? / David Asch and Brian Wolfe.; BJL  2001 1
HF 5415.33 U5 F9 : Consumer boycotts : effecting change through the marketplace and the media.; BJL  1999 1
HF 5415.33 U5 L7 : Consuming kids : the hostile takeover of childhood.; BJL  c2004 1
HF 5415.33 U5 Q7 : Just ask a woman : cracking the code of what women want and how they buy.; BJL  c2003 1
HF 5415.33 U5 S3   2
HF 5415.33 U5 S7 : Educating the consumer : a history of the marriage of schools, advertising, and media / Joel Spring.; BJL  c2003 1
HF 5415.33 U6 H3 : Consumer behavior : building marketing strategy / Del I. Hawkins, Roger J. Best, Kenneth A. Coney.; BJL  2003 1
HF 5415.33 Y8 P3 : Bought & sold : living and losing the good life in socialist Yugoslavia / Patrick Hyder Patterson.; BJL  2011 1
HF 5415.332 C45 B9 : The material child : growing up in consumer culture / David Buckingham.; BJL  2011 1
HF 5415.335 H5 : How to measure customer satisfaction / Nigel Hill, John Brierley and Rob MacDougall.; BJL  c2003 1
HF 5415.335 H6 : Handbook of customer satisfaction and loyalty measurement / Nigel Hill and Jim Alexander.; BJL  c2000 1
HF 5415.335 J6 : Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system / Michael D. Johnson, Anders Gustafsson.; BJL  2000 1
HF 5415.335 K2 : The customer delight principle : exceeding customers' expectations for bottom-line success / Timothy Keiningham and Terry Vavra.; BJL  c2001 1
HF 5415.335 M9 : Measuring customer satisfaction : hot buttons and other measurement issues.; BJL  c1999 1
HF 5415.335 N3 : Customer chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't / Mary Naylor and Susan Greco.; BJL  c2002 1
HF5415.34 .P782 : Psychology & marketing (Online); Online materials    1
HF 5415.35 M3 : Marketing : real people, real decisions / Michael R. Solomon ... [et al.].; BJL  c2009 1
HF 5415.4 N2 : Marketing education in the U.K.; BJL  1971 1
HF5415.5 : Reaching the interactive customer : integrated services for the digital world / Mai-lan Tomsen, Ron Faith.; BJL  2003 1
HF 5415.5 A1 : The seven myths of customer management : how to be customer-driven without being customer-led / John Abram, Paul Hawkes.; BJL  c2003 1
HF5415.5 .A436 : The customer experience model / Adyl Aliekperov.; BJL  2022 1
HF5415.5 .A454 2020 : The customer experience model / Adyl Aliekperov.; Online materials  2020 1
HF 5415.5 A5 : Customer relationship management / Kristin Anderson, Carol Kerr.; BJL  c2002 1
HF 5415.5 A6 : Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Petouhoff.; BJL  c2002 1
HF 5415.5 B4   2
HF 5415.5 B5 : Discovering the soul of service : the nine drivers of sustainable business success.; BJL  c1999 1
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