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BJL CLASSMARKS (1-2 of 2)
HF 5415.5 B4
1
Mark
  Customers as partners : building relationships that last.
Bell, Chip.r.
USA : Berrett-Koehler, 1994.   		1994
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 B4  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 B4  8 WEEK LOAN  AVAILABLE
2
Mark
  Magnetic service : secrets of creating passionately devoted customers
Bell, Chip R.
San Francisco, Calif. : Berrett-Koehler Publishers, 2003.   		2003
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 B4  8 WEEK LOAN  AVAILABLE
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