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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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BJL CLASSMARKS (1-5 of 5)
HF 5415.5 C9
1
Mark
Customer relationship management.
Cunningham, Michael J.
Oxford : Capstone Publishing, 2002.
2002
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 C9
8 WEEK LOAN
AVAILABLE
2
Mark
Customer relationship management : a strategic imperative in the world of e-business
Toronto : John Wiley & Sons Canada, c2000.
c2000
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 C9
8 WEEK LOAN
AVAILABLE
3
Mark
Customer relationship management & customer service
Lansdowne, South Africa : Juta Academic, 2004.
2004
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 C9
8 WEEK LOAN
AVAILABLE
4
Mark
Customer relationship management : perspectives from the marketplace
Oxford : Butterworth-Heinemann, 2003.
2003
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 C9
8 WEEK LOAN
AVAILABLE
5
Mark
Customer service : empowerment and entrapment
Basingstoke : Palgrave, 2001.
2001
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 C9
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HF 5415.5 C9
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HF 5415.5 C9
8 WEEK LOAN
AVAILABLE
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