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BJL CLASSMARK
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Record:
Author
Brown, Stanley A., 1946-
Title
Total quality service : how organizations use it to create a competitive advantage.
Publication Info
Scarborough, Ont. : Prentice Hall Canada, 1993.
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LOCATION
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LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 B8
8 WEEK LOAN
AVAILABLE
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Descript
258p.
ISBN
013923392X
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Author
Brown, Stanley A., 1946-
Subject
Customer services -- Case studies.
Total quality management -- Case studies.
Competition -- Case studies.
Descript
258p.
ISBN
013923392X
Author
Brown, Stanley A., 1946-
Subject
Customer services -- Case studies.
Total quality management -- Case studies.
Competition -- Case studies.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 B8
8 WEEK LOAN
AVAILABLE
Subject
Customer services -- Case studies.
Total quality management -- Case studies.
Competition -- Case studies.
Descript
258p.
ISBN
013923392X
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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