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BJL CLASSMARK
KDL CLASSMARK
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KDL, Scarborough
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Record:
Author
Hiles, Andrew.
Title
Service level agreements : measuring cost and quality in service relationships.
Publication Info
London : Chapman & Hall, 1993.
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LOCATION
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LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 H6
8 WEEK LOAN
AVAILABLE
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Descript
126p.
ISBN
0412542404
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Author
Hiles, Andrew.
Subject
Service-level agreements.
Total quality management.
Descript
126p.
ISBN
0412542404
Author
Hiles, Andrew.
Subject
Service-level agreements.
Total quality management.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 H6
8 WEEK LOAN
AVAILABLE
Subject
Service-level agreements.
Total quality management.
Descript
126p.
ISBN
0412542404
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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