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Author Hopson, Barrie, 1943-
Title 12 steps to success through services : a complete programme for winning and keeping customers / Barrie Hopson and Mike Scally.
Publication Info London : Mercury, 1989.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 H7  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 H7  8 WEEK LOAN  AVAILABLE
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Descript 183p.
ISBN 1852521732
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Author Hopson, Barrie, 1943-
Subject Customer care.
Customer relations.
Alt author Scally, Mike, 1938-
Descript 183p.
ISBN 1852521732
Author Hopson, Barrie, 1943-
Subject Customer care.
Customer relations.
Alt author Scally, Mike, 1938-
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 H7  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 H7  8 WEEK LOAN  AVAILABLE

Subject Customer care.
Customer relations.
Descript 183p.
Alt author Scally, Mike, 1938-
ISBN 1852521732
Persistent link to this item
Click link and copy URL from browser navigation toolbar

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