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SUBJECT
BJL CLASSMARK
KDL CLASSMARK
PERIODICAL TITLE
ISN
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BJL, Hull
KDL, Scarborough
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Record:
Author
Martin, William B.
Title
Managing quality customer service.
Publication Info
London : Kogan Page, 1989.
Location/Availability
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LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 M3
8 WEEK LOAN
AVAILABLE
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Descript
81p.
ISBN
0749403527
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Author
Martin, William B.
Subject
Customer care.
Customer relations.
Quality assurance.
Descript
81p.
ISBN
0749403527
Author
Martin, William B.
Subject
Customer care.
Customer relations.
Quality assurance.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 M3
8 WEEK LOAN
AVAILABLE
Subject
Customer care.
Customer relations.
Quality assurance.
Descript
81p.
ISBN
0749403527
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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