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Title Understanding and managing customers / edited by Isobel Doole, Peter Lancaster, Robin Lowe.
Publication Info Harlow : Financial Times Prentice Hall, 2005.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 U5  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 U5  8 WEEK LOAN  AVAILABLE
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Descript 340p.
ISBN 0273685627
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Subject Customer services.
Alt author Doole, Isobel.
Lancaster, Peter, 1952-
Lowe, Robin, 1945-
Descript 340p.
ISBN 0273685627
Subject Customer services.
Alt author Doole, Isobel.
Lancaster, Peter, 1952-
Lowe, Robin, 1945-
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 U5  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 U5  8 WEEK LOAN  AVAILABLE

Subject Customer services.
Descript 340p.
Alt author Doole, Isobel.
Lancaster, Peter, 1952-
Lowe, Robin, 1945-
ISBN 0273685627
Persistent link to this item
Click link and copy URL from browser navigation toolbar

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