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AUTHOR
SUBJECT
BJL CLASSMARK
KDL CLASSMARK
PERIODICAL TITLE
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BJL, Hull
KDL, Scarborough
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Record:
Author
Clegg, Brian.
Title
Capturing customers' hearts : leave the competition to chase their pockets.
Publication Info
Harlow : Financial Times Prentice Hall, 2000.
Location/Availability
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LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.525 C6
8 WEEK LOAN
AVAILABLE
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Descript
223p.
ISBN
0273649310
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Author
Clegg, Brian.
Subject
Customer loyalty.
Customer satisfaction.
Customer relations.
Descript
223p.
ISBN
0273649310
Author
Clegg, Brian.
Subject
Customer loyalty.
Customer satisfaction.
Customer relations.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.525 C6
8 WEEK LOAN
AVAILABLE
Subject
Customer loyalty.
Customer satisfaction.
Customer relations.
Descript
223p.
ISBN
0273649310
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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