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BJL CLASSMARKS (1-2 of 2)
HF 5415.5 W7
1
Mark
  Dealing with customer complaints.
Williams, Tom, 1954-
Aldershot : Gower, c1996.   		c1996
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 W7  8 WEEK LOAN  AVAILABLE
2
Mark
  Word-of-mouth marketing.
Wilson, Jerry R.
New York : J. Wiley, 1991.   		1991
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 W7  8 WEEK LOAN  AVAILABLE
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