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BJL CLASSMARKS (1-2 of 2)
HF 5415.5 T2
1
Mark
  Quality : sustaining customer service.
Taylor, Lynda King.
London : Century Business, 1993.   		1993
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 T2  8 WEEK LOAN  AVAILABLE
2
Mark
  Quality : total customer service.
Taylor, Lynda King.
London : Century Business, 1993.   		1993
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 T2  8 WEEK LOAN  AVAILABLE
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