Z 702 B9 : Microrecording in libraries : a review of present practice.; BJL
1
Z 702 D5 : Directory of microfilm services in the United States and Canada.; BJL
1
Z 702 I6 : Directory of microfilm and photocopying services.; BJL
1
Z 702 L7 : Directory of microfilm facilities in Southeast Asia / compiled by P. Lim Pui Huen.; South East Asian Collection
1972
1
Z 702 S2 : Report on the compilation of a masterlist of Southeast Asian microforms / project editor. Winerti Partaningrat; project coordinator : P. Lim Pui Huen; project administrator : Hedwig Anuar.; South East Asian Collection
1978
1
Z 702 S72 / (WC)q : Southeast Asia microfilms newsletter.; South East Asian Collection
Z 711 B9 : Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little.; BJL
2002
1
Z 711 D8 : Know it all, find it fast : an A-Z source guide for the enquiry desk / Bob Duckett, Peter Walker, Christinea Donnelly.; BJL
2008
1
Z 711 E6 : Envisioning future academic library services : initiatives, ideas and challenges / edited by Sue McKnight.; BJL
2010
1
Z 711 H1 : The subject bibliography of the social sciences and humanities.; BJL
1970
1
Z 711 I5 : The Information business : issues for the 1990s : the proceedings of a one day conference on charging for information / organised jointly by HERTIS Information & Research, and the Institute of Information Scientists.; BJL
1991
1
Z 711 L9 : Customer care / Keith Lund, Helen Patterson.; BJL
1994
1
Z 711 M2 : The truth about reference librarians / illustrations by Richard Lee.; BJL
Z711.2 .C75 2009 : Critical library instruction theories and methods / [edited by] Maria T. Accardi, Emily Drabinski and Alana Kumbier.; Online materials
2009
1
Z 711.2 D5 : Developing web-based instruction : planning, designing, managing, and evaluating for results.; BJL
2003
1
Z 711.2 E9 : Evidence based practice for information professionals : a handbook / edited by Andrew Booth and Anne Brice.; BJL
2004
1
Z 711.2 G2 : Effective literature searching for research.; BJL
1999
1
Z 711.2 G6 : Information literacy in action.; Education Resources
2000
1
Z 711.2 I4 : Information and IT literacy : enabling learning in the 21st century / edited by Allan Martin and Hannelore Rader.; BJL
2003
1
Z 711.2 K5 : Empowering the information user : new ways into user education / John Kirby, Lucy Liddiard and Kay Moore.; BJL
1998
1
Z 711.2 L7 : Workers' education and the public libraries.; BJL
1
Z 711.2 M2 : The basics of information skills teaching.; BJL
1984
1
Z 711.2 S4 / q : Seven pillars of wisdom? : good practice in information skills development : proceedings of a conference held at the University of Warwick on 6-7 July 2000 / edited by Sheila Corrall and Helen Hathaway.; BJL
2000
1
Z 711.2 S6 : Web-based instruction : a guide for libraries.; BJL
2001
1
Z 711.2 T4 / q : Information literacy and information skills instruction : applying research to practice in the school library media center.; BJL
2004
1
Z 711.2 W2 : Active learning techniques for librarians : practical examples / Andrew Walsh and Padma Inala.; BJL
2010
1
Z711.25.C65 A27 2013 : Feminist pedagogy for library instruction / by Maria T. Accardi.; Online materials
2013
1
Z 711.3 S5 : The library, the scientist and the humanist.; BJL
1971
1
Z 711.45 A8 : Assessing reference and user services in a digital age / edited by Eric Novotny.; BJL
2007
1
Z 711.45 H6 : Area studies specialist in the library.; BJL
1
Z 711.45 V8 : Virtual reference service : from competencies to assessment / edited by David R. Lankes ... [et al.]; BJL
Z 711.92 G73 A4 : Supporting research students / Barbara Allan.; BJL
2010
1
Z 711.92 H3 D6 : Disability awareness training for libraries [videorecording] : opening up access for disabled users of academic libraries in Yorkshire.; BJL
2005
1
Z 711.92 H3 J7 / q : Recommendations to improve accessibility for disabled users in academic libraries.; BJL
