| Descript |
91 p. : col. ill. |
| Contents |
Preface 6 Acknowledgements 7 List of contributors 8 List of abbreviations 9 1 Introduction 11 Personality 11 Professionalism 11 Pressures and prioritisation 12 Effective communication and patient focus 12 Teamwork 13 2 Professionalism 14 What is integrity? 14 Social networking 14 Understanding confidentiality 15 The DVLA 15 Patients involved in serious crime 16 Confidentiality and the under eighteens 18 Questioning professionalism 20 3 Pressures and prioritising 22 Probity 22 Ward rounds 22 Patient discharge 23 Prescribing 25 Consent 26 Learning and career development 28 Informal opportunities 28 Procedural 29 Prioritisation 29 Bleeps 31 4 Effective communication 33 Five principles for good communication 33 Written communication 34 Record-keeping 34 Blood forms 35 Clinical coding 35 Death certificates 35 Cremation forms 36 Verbal communication 36 Working with interpreters 36 Working with disability 37 Communicating personal views 39 Communicating with relatives 39 Breaking bad news 40 5 Patient focus 42 Being the best for your patients 42 Patient advocacy 42 Respecting personal beliefs 44 Tricky decisions involving treatment: consent without capacity 45 End of Life care 45 Difficult patients 46 6 Effective teamwork 48 Understanding teamwork 48 Understanding your role 49 Effective handovers 50 Understanding your colleagues' roles 51 The nursing team 51 The consultant 52 The radiology department 52 SBAR 53 Professional conflicts 53 Seeking support 54 The foundation school 54 7 SJT practice material 56 How do I approach the SJT questions? 56 SJT example questions 56 8 Answers 66 Beyond this book 86 9 References 88 Index 90 |
| Note |
400 annual accesses. UkHlHU |
| ISBN |
9781118490976 (e-book) |
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