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SUBJECT
BJL CLASSMARK
KDL CLASSMARK
PERIODICAL TITLE
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BJL, Hull
KDL, Scarborough
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SUBJECTS (1-4 of 4)
Complaints Administrative Procedure Great Britain
1
Mark
Complaints : listening, acting, improving.
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Pamphlet Collection p
RA 395 G7 C7
8 WEEK LOAN
ASK at the Reading Room
2
Mark
The inspection of the complaints procedures in local authority social services departments.
Great Britain. Department of Health. Social Services Inspectorate.
London : HMSO, 1993.
1993
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HV 248 D4
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
q HV 248 D4
8 WEEK LOAN
AVAILABLE
3
Mark
The ombudsman enterprise and administrative justice
Buck, Trevor, 1951-
Farnham : Ashgate, c2011.
c2011
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 4th Floor
JK 329 O43 B9
8 WEEK LOAN
AVAILABLE
4
Mark
When citizens complain : reforming justice and administration
Lewis, Norman.
Buckingham : Open University Press, 1993.
1993
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 2nd Floor
KB 50 L6
8 WEEK LOAN
AVAILABLE
BJL 2nd Floor
KB 50 L6
8 WEEK LOAN
AVAILABLE
BJL 2nd Floor
KB 50 L6
8 WEEK LOAN
AVAILABLE
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