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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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SUBJECTS (1-4 of 4)
Consumer Complaints
1
Mark
Consumer boycotts : effecting change through the marketplace and the media.
Friedman, Monroe.
New York : Routledge, 1999.
1999
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.33 U5 F9
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HF 5415.33 U5 F9
8 WEEK LOAN
AVAILABLE
2
Mark
Dealing with customer complaints.
Williams, Tom, 1954-
Aldershot : Gower, c1996.
c1996
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 W7
8 WEEK LOAN
AVAILABLE
3
Mark
A practical guide to complaints handling : in the context of clinical governance.
Gunn, Chris.
Edinburgh : Churchill Livingstone, 2000.
2000
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 3rd Floor
RA 971 G9
8 WEEK LOAN
AVAILABLE
Consumer Cooperatives
4
Mark
Capital and the debt trap : learning from cooperatives in the global crisis
Sanchez Bajo, Claudia B.
Basingstoke : Palgrave Macmillan, 2011.
2011
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Reading Room 1st floor HDC
HG 4027.4 S2
4 WEEK LOAN
AVAILABLE
