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BJL CLASSMARK
KDL CLASSMARK
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KDL, Scarborough
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SUBJECTS (1-2 of 2)
Consumer Satisfaction Evaluation
1
Mark
How to measure customer satisfaction
Hill, Nigel, 1952-
Aldershot : Gower, 1999.
1999
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Teaching Reserve
658.812 HIL
UNTIL CLOSING
ASK at the Reading Room
2
Mark
How to measure customer satisfaction
Hill, Nigel, 1952-
Aldershot : Gower, c2003.
c2003
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.335 H5
8 WEEK LOAN
AVAILABLE