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Author Myers, James H.
Title Measuring customer satisfaction : hot buttons and other measurement issues.
Publication Info Chicago, Ill. : American Marketing Association, c1999.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.335 M9  8 WEEK LOAN  AVAILABLE

Descript 219p.
ISBN 0877572763
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Author Myers, James H.
Subject Consumer satisfaction -- United States -- Evaluation.
Descript 219p.
ISBN 0877572763
Author Myers, James H.
Subject Consumer satisfaction -- United States -- Evaluation.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.335 M9  8 WEEK LOAN  AVAILABLE

Subject Consumer satisfaction -- United States -- Evaluation.
Descript 219p.
ISBN 0877572763

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