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SUBJECTS (1-2 of 2)
Consumer Satisfaction Evaluation
1
Mark
  How to measure customer satisfaction
Hill, Nigel, 1952-
Aldershot : Gower, 1999.   		1999
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Teaching Reserve  658.812 HIL  UNTIL CLOSING  ASK at the Reading Room
2
Mark
  How to measure customer satisfaction
Hill, Nigel, 1952-
Aldershot : Gower, c2003.   		c2003
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.335 H5  8 WEEK LOAN  AVAILABLE
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