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Author Hill, Nigel, 1952-
Title How to measure customer satisfaction / Nigel Hill, John Brierley, Rob MacDougall.
Publication Info Aldershot : Gower, 1999.


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Descript 136p.
ISBN 0566081938
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Author Hill, Nigel, 1952-
Subject Consumer satisfaction -- Research.
Consumer satisfaction -- Evaluation.
Market surveys.
Alt author Brierley, John.
MacDougall, Rob.
Descript 136p.
ISBN 0566081938
Author Hill, Nigel, 1952-
Subject Consumer satisfaction -- Research.
Consumer satisfaction -- Evaluation.
Market surveys.
Alt author Brierley, John.
MacDougall, Rob.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Teaching Reserve  658.812 HIL  UNTIL CLOSING  ASK at the Reading Room

Subject Consumer satisfaction -- Research.
Consumer satisfaction -- Evaluation.
Market surveys.
Descript 136p.
Alt author Brierley, John.
MacDougall, Rob.
ISBN 0566081938
Persistent link to this item
Click link and copy URL from browser navigation toolbar

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