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SUBJECTS (1-2 of 2)
Customer Satisfaction
1
Mark
  Capturing customers' hearts : leave the competition to chase their pockets.
Clegg, Brian.
Harlow : Financial Times Prentice Hall, 2000.   		2000
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.525 C6  8 WEEK LOAN  AVAILABLE
2
Mark
  Customer-driven supply chains : from glass pipelines to open innovation networks

London : Springer, 2012.   		2012
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  HD 38.5 C9  4 WEEK LOAN  AVAILABLE
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