Customary Law Europe History : Law, laity and solidarities : essays in honour of Susan Reynolds / edited by Pauline Stafford, Janet L. Nelson and Jane Martindale.
Law, laity and solidarities : essays in honour of Susan Reynolds / edited by Pauline Stafford, Janet
BJL ; KJ 147 L4
BOOK
2001
Customary Law European Union Countries : General principles of law : European and comparative perspectives / edited by Stefan Vogenauer and Stephen Weatherill.
General principles of law : European and comparative perspectives / edited by Stefan Vogenauer and St
Online materials
EBOOKS
2017
Customary Law Guatemala : Customary law and democratic transition in Guatemala.; Sieder, Rachel.
Customary law and democratic transition in Guatemala.
BJL ; F 1401 U54 R4(48)
BOOK
1997
Customary Law History
Between law and custom : 'high' and 'low' legal cultures in the lands of the British diaspora : the U
BJL ; K 588 K1
BOOK
2002
Theologians and contract law : the moral transformation of the ius commune (ca. 1500-1650) / by Wim D
BJL ; KJC 1726 D2
BOOK
2013
Customary Law Iceland
Bloodtaking and peacemaking : feud, law, and society in saga Iceland.
BJL ; KKG 12 M6
BOOK
1996
Bloodtaking and peacemaking : feud, law and society in saga Iceland.
BJL
BOOK
1990
Customary Law International
The concept of international obligations erga omnes.
BJL ; JX 5402 R1
BOOK
2000
Custom, power and the power of rules : international relations and customary international law.
BJL ; KZ 3225 B9
BOOK
1999
Customary international law : a new theory with practical applications / Brian D. Lepard.
BJL ; KZ 1277 L5
BOOK
2010
Enforcing obligations erga omnes in international law / Christian J. Tams.
BJL ; KZ 1256 T1
BOOK
2005
3 additional entries
Customary Law New Zealand History : Between law and custom : 'high' and 'low' legal cultures in the lands of the British diaspora : the United States, Canada, Australia, and New Zealand, 1600-1900 / Peter Karsten.; Karsten, Peter.
Between law and custom : 'high' and 'low' legal cultures in the lands of the British diaspora : the U
BJL ; K 588 K1
BOOK
2002
Customary Law Nigeria : Studies in the laws of succession in Nigeria : essays / edited with an introduction chapter by J.D.M. Derrett.
Studies in the laws of succession in Nigeria : essays / edited with an introduction chapter by J.D.M.
BJL ; GN 493.4 D4
BOOK
1965
Customary Law United States History : Between law and custom : 'high' and 'low' legal cultures in the lands of the British diaspora : the United States, Canada, Australia, and New Zealand, 1600-1900 / Peter Karsten.; Karsten, Peter.
Between law and custom : 'high' and 'low' legal cultures in the lands of the British diaspora : the U
BJL ; K 588 K1
BOOK
2002
Customer Advisory Boards : Customer advisory boards : a strategic tool for customer relationship building.; Carter, Tony,
Customer advisory boards : a strategic tool for customer relationship building.
BJL ; HF 5415.523 C3
BOOK
c2003
Customer Care
12 steps to success through services : a complete programme for winning and keeping customers / Barri
BJL ; HF 5415.5 H7
BOOK
1989
Customers as partners : building relationships that last.
BJL ; HF 5415.5 B4
BOOK
1994
Keeping customers for life.
BJL ; HF 5415.5 G3
BOOK
1992
Managing quality customer service.
BJL ; HF 5415.5 M3
BOOK
1989
Customer Loyalty
Capturing customers' hearts : leave the competition to chase their pockets.
BJL ; HF 5415.525 C6
BOOK
2000
Commitment-led marketing : the key to brand profits is in the customer's mind / Jan Hofmeyr and Butch
BJL ; HF 5415.525 H7
BOOK
c2000
Creating a sustainable brand : a guide to growing the sustainability top line / Henk Campher.
Online materials
EBOOKS
2017
Customer culture : how Fed Ex and other great companies put the customer first every day.
BJL ; HD 58.7 B2
BOOK
2002
9 additional entries
Customer Loyalty Programs : The customer loyalty solution : what works (and what doesn't) in customer loyalty programs.; Hughes, Arthur Middleton.
The customer loyalty solution : what works (and what doesn't) in customer loyalty programs.
BJL ; HF 5415.126 H8
BOOK
2003
Customer Loyalty Programs Great Britain Case Studies
Scoring points : how Tesco continues to win customer loyalty / Clive Humby, Terry Hunt and Tim Philli
BJL ; HF 5415.525 H9
BOOK
c2007
Scoring points [electronic resource] : how Tesco is winning customer loyalty / Clive Humby and Terry
Online materials
EBOOKS
c2003
Customer Relations
12 steps to success through services : a complete programme for winning and keeping customers / Barri
BJL ; HF 5415.5 H7
BOOK
1989
AI strategy for sales and marketing : connecting marketing, sales and customer experience / Katie Kin
BJL ; HF5415 .K52
BOOK
2022
Brand storm : a tale of passion, betrayal and revenge.
BJL ; HD 59.2 M9
BOOK
2000
Brilliant customer service / Debra Stevens.
BJL ; HF5415.5 .S7376 2010
BOOK
2010
82 additional entries
Customer Relations Computer Network Resources : The customer revolution : how to thrive when customers are in control / Patricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis.; Seybold, Patricia B.
The customer revolution : how to thrive when customers are in control / Patricia B. Seybold with Ronn
BJL ; HF 5415.5 S5
BOOK
2002
Customer Relations Data Processing
CRM automation.
BJL ; HF 5415.5 G6
BOOK
c2002
Digital customer experience engineering : strategies for creating effective digital experiences / Lar
Online materials ; HF5415.5 .W543 2021
EBOOKS
2021
Digital customer experience engineering : strategies for creating effective digital experiences / Lar
BJL ; HF5415.5 .W54
BOOK
2021
Customer Relations Great Britain
Building a successful customer-service culture : a guide for library and information managers / edite
BJL ; Z 711 B9
BOOK
2002
Customer management excellence.
BJL ; HF 5415.5 F2
BOOK
c2003
The lean supply chain : managing the challenge at Tesco / Barry Evans, Robert Mason.
Online materials
EBOOKS
2015
Customer Relations Great Britain Case Studies : Customer management excellence.; Faulkner, Mike.
Customer management excellence.
BJL ; HF 5415.5 F2
BOOK
c2003
Customer Relations Management
Accelerating customer relationships : using CRM and relationship technologies.
BJL ; HF 5415.5 S9
BOOK
2001
Collaborative customer relationship management : taking CRM to the next level / Alexander H. Kracklau
BJL ; HF 5415.5 C6
BOOK
c2004
Converting customer value : from retention to profit / J.A. Murphy ... [et al.].
BJL ; HF 5415.5 C7
BOOK
c2006
Creating customer delight : the how and why of CRM / Rakesh Seth, Kirti Seth.
BJL ; HF 5415.5 S4
BOOK
2005
29 additional entries
Customer Relations Management Case Studies : Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Petouhoff.; Anton, Jon.
Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Pet
BJL ; HF 5415.5 A6
BOOK
c2002
Customer Relations Management Research : Managing customer relationships : lessons from the leaders.; Economist Intelligence Unit.
Managing customer relationships : lessons from the leaders.
BJL
BOOK
1998
Customer Relations Management Statistical Models : Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Petouhoff.; Anton, Jon.
Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Pet
BJL ; HF 5415.5 A6
BOOK
c2002
Customer Relations Marketing : CRM automation.; Goldenberg, Barton J.
CRM automation.
BJL ; HF 5415.5 G6
BOOK
c2002
Customer Relations Technological Innovations : Social network analysis in telecommunications / by Carlos Andre Reis Pinheiro.; Pinheiro, Carlos Andre Reis.
Social network analysis in telecommunications / by Carlos Andre Reis Pinheiro.
BJL ; HE7631 .R45 2011
BOOK
2010
Customer Relations United States History
Captains of consciousness : advertising and the social roots of the consumer culture / by Stuart Ewen
BJL ; HF 5813 U5 E9
BOOK
2001
Captains of consciousness [electronic resource] : advertising and the social roots of the consumer cu
Online materials
EBOOKS
2001
Customer Satisfaction
Capturing customers' hearts : leave the competition to chase their pockets.
BJL ; HF 5415.525 C6
BOOK
2000
Customer-driven supply chains : from glass pipelines to open innovation networks / Andrew C. Lyons ..
BJL ; HD 38.5 C9
BOOK
2012
Customer Satisfaction Evaluation : Customer satisfaction measurement and management : using the voice of the customer.; Naumann, Earl.
Customer satisfaction measurement and management : using the voice of the customer.
BJL
BOOK
1995
Customer Service
Implementing CRM : from technology to knowledge / David Jesse Finnegan, Leslie P. Willcocks.
BJL ; HF 5415.5 F5
BOOK
c2007
Intelligent enterprise : a knowledge and service based paradigm for industry.
BJL
BOOK
1992
Quality : sustaining customer service.
BJL ; HF 5415.5 T2
BOOK
1993
Relationship marketing : successful strategies for the age of the customer.
BJL ; HF 5415 M1
BOOK
1993
Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Christophe
BJL ; HF 5415 H5
BOOK
1990
Customer Service Great Britain : Quality : total customer service.; Taylor, Lynda King.
Quality : total customer service.
BJL ; HF 5415.5 T2
BOOK
1993
Customer Service Management
Contemporary services marketing management : a reader / edited by Mark Gabbott and Gillian Hogg.
BJL ; HF 5415 C7
BOOK
1997
Customer first : a strategy for quality service.
BJL
BOOK
1994
Customer satisfaction measurement and management : using the voice of the customer.
BJL
BOOK
1995
Customer Service Management Research : Managing customer relationships : lessons from the leaders.; Economist Intelligence Unit.
Managing customer relationships : lessons from the leaders.
BJL
BOOK
1998
Customer Services
The age of intent : using artificial intelligence to deliver a superior customer experience / P.V. Ka
BJL ; HF5415.5 .K363
BOOK
2019
The brave new service strategy : aligning customer relationships, market strategies, and business str
BJL ; HF 5415.5 G9
BOOK
c2000
Brilliant customer service / Debra Stevens.
BJL ; HF5415.5 .S7376 2010
BOOK
2010
Building a service culture / Lifeskills International Ltd ; Lifeskills team of writers : Barrie Hopso
BJL
BOOK
c1999
45 additional entries
Customer Services Bank Industry : Customer services : marketing and the competitive environment.; Mayall, Carol.
Customer services : marketing and the competitive environment.
BJL
BOOK
1993
Customer Services Case Studies
Total quality service : how organizations use it to create a competitive advantage.
BJL ; HF 5415.5 B8
BOOK
1993
Winning at service : lessons from service leaders / Waldemar Schmidt, Gordon Adler, Els van Weering.
BJL ; HF 5415.5 S3
BOOK
c2003
Customer Services Communication Systems : Reaching the interactive customer : integrated services for the digital world / Mai-lan Tomsen, Ron Faith.; Tomsen, Mai-lan.
Reaching the interactive customer : integrated services for the digital world / Mai-lan Tomsen, Ron F
BJL ; HF5415.5
BOOK
2003
Customer Services Data Processing
Customer service on the Internet : building relationships, increasing loyalty, and staying competitiv
BJL
BOOK
2000
Data mining cookbook : modeling data for marketing, risk and customer relationship management.
BJL ; QA 76.9 D343 R9
BOOK
2001
Customer Services Great Britain : The consumer in public services : choices, values and difference / edited by Richard Simmons, Martin Powell and Ian Greener.
The consumer in public services : choices, values and difference / edited by Richard Simmons, Martin
BJL ; JK 329 C87 C7
BOOK
c2009
Customer Services Management
The Apple experience : secrets to building insanely great customer loyalty / Carmine Gallo.
Online materials
EBOOKS
c2012
The best service is no service : how to liberate your customers from customer service, keep them happ
Online materials
EBOOKS
c2008
Competing in a service economy : how to create a competitive advantage through service development an
BJL ; HF 5415.5 G9
BOOK
c2003
Customer advisory boards : a strategic tool for customer relationship building.
BJL ; HF 5415.523 C3
BOOK
c2003
20 additional entries
Customer Services Management Case Studies
Best practices : building your business with customer-focused solutions.
BJL
BOOK
1998
Discovering the soul of service : the nine drivers of sustainable business success.
BJL ; HF 5415.5 B5
BOOK
c1999
Quality : sustaining customer service.
BJL ; HF 5415.5 T2
BOOK
1993
Customer Services Marketing Management
Services marketing management : a strategic approach.
BJL ; HD 9980.5 K1
BOOK
c2006
Services marketing [electronic resource] : managing the service value chain / Manfred Bruhn and Domin
Online materials
EBOOKS
2006
Customer Services Moral And Ethical Aspects Great Britain : Equality in managing service delivery.; Collier, Rohan,
Equality in managing service delivery.
BJL ; HF 5415.5 C6
BOOK
1998
Customer Services Quality Control Case Studies : Best practices : building your business with customer-focused solutions.; Hiebeler, Robert.
Best practices : building your business with customer-focused solutions.
BJL
BOOK
1998
Customer Services Quality Control Statistical Methods : Six Sigma : SPC and TQM in manufacturing and services / Geoff Tennant.; Tennant, Geoff.
Six Sigma : SPC and TQM in manufacturing and services / Geoff Tennant.
BJL ; TS 156 T2
BOOK
2001
Customer Services United States : Service America ! : doing business in the new economy.
Service America ! : doing business in the new economy.
BJL
BOOK
1985
Customers
Can Amazon Deliver the Goods in Online Grocery War? [electronic resource] / Produced by Bloomberg
Online materials
VIDEO STREAM
2013-
Customer Service [electronic resource] / Produced by Inc.
Online materials
VIDEO STREAM
2014
Customhouses England Early Works To 1800 : A whippe for the custome-house curre, or, A survey of Ieremiah Watts his scurrilous pamphlet, called An answer to quaeries, touching reducement of the excise to the customes.; Dakins, Thomas.
A whippe for the custome-house curre, or, A survey of Ieremiah Watts his scurrilous pamphlet, called
Online materials
EBOOKS
1653
Customhouses England London Early Works To 1800 : An abstract of the grieuances of the poore clerkes of his Maiesties custome-house London : by reason of letters pattents lately obtained for the erecting of a new office called the office of clerke of the bils in all his Maiesties custome-houses of England, contained likewise in briefe in a petition by them exhibited vnto this honorable assembly: as also relating the grieuances and inconueniences that do arise thereby to many merchants and tradesmen of the Citie of London: as by certificates vnder the hands of neare three hundred of them (annexed to the said petition) may appeare: viz.
An abstract of the grieuances of the poore clerkes of his Maiesties custome-house London : by reason
Online materials
EBOOKS
1621
Customs
Celebrations of death : the anthropology of mortuary ritual / Peter Metcalf, Richard Huntington.
BJL ; GN 486 H9
BOOK
1991
Discovering English customs and traditions.
BJL
BOOK
1969
Mourning : the arts and living.
BJL
BOOK
1981
The Oxford book of death.
BJL
BOOK
1987
3 additional entries
Customs Administration : Basics of the international system of customs and tariffs.; Letterman, G. Gregory,
Basics of the international system of customs and tariffs.
BJL ; HF 1713 L6
BOOK
2001