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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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SUBJECTS (1-2 of 2)
Customer Services Data Processing
1
Mark
Customer service on the Internet : building relationships, increasing loyalty, and staying competiti
Sterne, Jim, 1955-
New York : Wiley, 2000.
2000
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Teaching Reserve
658.81202854678 STE
UNTIL CLOSING
ASK at the Reading Room
2
Mark
Data mining cookbook : modeling data for marketing, risk and customer relationship management.
Rud, Olivia Parr.
New York : Wiley, 2001.
2001
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 3rd Floor
QA 76.9 D343 R9
8 WEEK LOAN
AVAILABLE
BJL 3rd Floor
QA 76.9 D343 R9
8 WEEK LOAN
AVAILABLE
