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Author Bruton, Noel, 1955-
Title How to manage the IT help desk : a guide for user support and call centre managers.
Publication Info Oxford : Butterworth-Heinemann, 2002.
Edition 2nd ed.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 3rd Floor  T 58.64 B9  8 WEEK LOAN  AVAILABLE

Descript 347p.
Edition 2nd ed.
ISBN 0750649011
Click on the terms below to find similar items in the catalogue
Author Bruton, Noel, 1955-
Series Computer Weekly professional series
Subject Management.
Data processing service centres -- Management.
Descript 347p.
Edition 2nd ed.
ISBN 0750649011
Author Bruton, Noel, 1955-
Series Computer Weekly professional series
Subject Management.
Data processing service centres -- Management.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 3rd Floor  T 58.64 B9  8 WEEK LOAN  AVAILABLE

Subject Management.
Data processing service centres -- Management.
Descript 347p.
ISBN 0750649011

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