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BJL CLASSMARK
KDL CLASSMARK
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KDL, Scarborough
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SUBJECTS (1-2 of 2)
Data Processing Service Centres Management
1
Mark
How to manage the IT help desk : a guide for user support and call centre managers.
Bruton, Noel, 1955-
Oxford : Butterworth-Heinemann, 2002.
2002
BOOK
LOCATION
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BJL 3rd Floor
T 58.64 B9
8 WEEK LOAN
AVAILABLE
Data Protection
2
Mark
B2B and beyond : new business models built on trust
DeMaio, Harry B.
New York : John Wiley and Sobs, Inc., 2001.
2001
BOOK
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STATUS
BJL Teaching Reserve
658.0558 DEM
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