LEADER 00000nam  2200000 a 4500 
001    22440343 
003    UkHlHU 
040    UkHlHU 
050  4 |fq|aLB 2341 R1 
100 1  Raisman, Neal A.,|d1947- 
245 10 Embrace the oxymoron :|bcustomer service in higher 
       education /|cNeal Raisman 
260    [Horsham, Pa.] :|bLRP Publications,|c2002. 
300    191 p. 
650  0 Education, Higher|zUnited States|xAdministration. 
650  0 Universities and colleges|zUnited States|xAdministration. 
650  0 Community colleges|zUnited States|xAdministration. 
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  q LB 2341 R1  4 WEEK LOAN  AVAILABLE