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SUBJECTS (1-2 of 2)
Education Higher United States Administration
1
Mark
  Embrace the oxymoron : customer service in higher education
Raisman, Neal A., 1947-
[Horsham, Pa.] : LRP Publications, 2002.   		2002
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  q LB 2341 R1  4 WEEK LOAN  AVAILABLE
2
Mark
  From strategy to change implementing the plan in higher education
Rowley, Daniel James, 1946-
San Francisco : Jossey-Bass, c2001. -Access this resource online 		c2001
EBOOKS
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