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SUBJECTS (1-2 of 2)
Information Services Quality Control
1
Mark
  Success at the enquiry desk : successful enquiry answering -every time.
Buckley Owen, Tim, 1948-
London : Library Association, 2000.   		2000
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room Mezzanine  Z 711 O9  8 WEEK LOAN  AVAILABLE
Information Services Singapore Forecasting
2
Mark
  Library 2000 : investing in a learning nation
Singapore. Library 2000 Review Committee.
Singapore : SNP Publishers, 1994.   		1994
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL SE Asia Basement (WM)  q Z 845 S5 S6  8 WEEK LOAN  AVAILABLE
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