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Author Arnold, Elizabeth.
Title Interpersonal relationships : professional communication skills for nurses / Elizabeth C. Arnold, PhD, RN, PMHCNS-BC, Kathleen Underman Boggs, PhD, FNP-CS.
Publisher St. Louis, Missouri : Elsevier, [2016]
Edition Seventh edition.



Descript x, 564 pages : illustrations (black and white)
Content text
still image
Media computer
Carrier online resource
Edition Seventh edition.
Note Text on inside cover.
Previous edition: 2011.
Contents PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication Skills 1. Theory-Based Perspectives and Contemporary Dynamics 2. Professional Guides for Nursing Communication 3. Clinical Judgment and Ethical Decision Making 4. Clarity and Safety in Communication PART II: Essential Communication Skills 5. Developing Therapeutic Communication Skills 6. Variation in Communication Styles 7. Intercultural Communication 8. Therapeutic Communication in Groups PART III: Therapeutic Interpersonal Relationship Skills 9. Self Concept in Professional Interpersonal Relationships 10. Developing Therapeutic Relationships 11. Bridges and Barriers in Therapeutic Relationships 12. Communicating with Families 13. Resolving Conflicts Between Nurse and Client PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Disease Among Diverse Populations 14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease 15. Health Teaching and Coaching 16. Empowerment-Oriented Communication Strategies to Reduce Stress PART V: Accommodating Clients with Special Communication Needs 17. Communicating with Clients Experiencing Communication Deficits 18. Communicating with Children 19. Communicating with Older Adults 20. Communicating with Clients in Crisis 21. Communicating with Clients and Families at End of Life PART VI: Collaborative and Professional Communication 22. Role Relationships and Interpersonal Communication 23. Communicating with Other Health Professionals 24. Communicating for Continuity of Care 25. Documentation in an Electronic Era 26. Communication at the Point of Care: Application of e-Health Technologies Glossary Index
Note 200 annual accesses. UkHlHU
ISBN 9780323328579 (e-book)
Click on the terms below to find similar items in the catalogue
Author Arnold, Elizabeth.
Subject Nurse and patient.
Interpersonal communication.
Interprofessional relations.
Alt author Boggs, Kathleen Underman.
Descript x, 564 pages : illustrations (black and white)
Content text
still image
Media computer
Carrier online resource
Edition Seventh edition.
Note Text on inside cover.
Previous edition: 2011.
Contents PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication Skills 1. Theory-Based Perspectives and Contemporary Dynamics 2. Professional Guides for Nursing Communication 3. Clinical Judgment and Ethical Decision Making 4. Clarity and Safety in Communication PART II: Essential Communication Skills 5. Developing Therapeutic Communication Skills 6. Variation in Communication Styles 7. Intercultural Communication 8. Therapeutic Communication in Groups PART III: Therapeutic Interpersonal Relationship Skills 9. Self Concept in Professional Interpersonal Relationships 10. Developing Therapeutic Relationships 11. Bridges and Barriers in Therapeutic Relationships 12. Communicating with Families 13. Resolving Conflicts Between Nurse and Client PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Disease Among Diverse Populations 14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease 15. Health Teaching and Coaching 16. Empowerment-Oriented Communication Strategies to Reduce Stress PART V: Accommodating Clients with Special Communication Needs 17. Communicating with Clients Experiencing Communication Deficits 18. Communicating with Children 19. Communicating with Older Adults 20. Communicating with Clients in Crisis 21. Communicating with Clients and Families at End of Life PART VI: Collaborative and Professional Communication 22. Role Relationships and Interpersonal Communication 23. Communicating with Other Health Professionals 24. Communicating for Continuity of Care 25. Documentation in an Electronic Era 26. Communication at the Point of Care: Application of e-Health Technologies Glossary Index
Note 200 annual accesses. UkHlHU
ISBN 9780323328579 (e-book)
Author Arnold, Elizabeth.
Subject Nurse and patient.
Interpersonal communication.
Interprofessional relations.
Alt author Boggs, Kathleen Underman.

Subject Nurse and patient.
Interpersonal communication.
Interprofessional relations.
Descript x, 564 pages : illustrations (black and white)
Content text
still image
Media computer
Carrier online resource
Note Text on inside cover.
Previous edition: 2011.
Contents PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication Skills 1. Theory-Based Perspectives and Contemporary Dynamics 2. Professional Guides for Nursing Communication 3. Clinical Judgment and Ethical Decision Making 4. Clarity and Safety in Communication PART II: Essential Communication Skills 5. Developing Therapeutic Communication Skills 6. Variation in Communication Styles 7. Intercultural Communication 8. Therapeutic Communication in Groups PART III: Therapeutic Interpersonal Relationship Skills 9. Self Concept in Professional Interpersonal Relationships 10. Developing Therapeutic Relationships 11. Bridges and Barriers in Therapeutic Relationships 12. Communicating with Families 13. Resolving Conflicts Between Nurse and Client PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Disease Among Diverse Populations 14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease 15. Health Teaching and Coaching 16. Empowerment-Oriented Communication Strategies to Reduce Stress PART V: Accommodating Clients with Special Communication Needs 17. Communicating with Clients Experiencing Communication Deficits 18. Communicating with Children 19. Communicating with Older Adults 20. Communicating with Clients in Crisis 21. Communicating with Clients and Families at End of Life PART VI: Collaborative and Professional Communication 22. Role Relationships and Interpersonal Communication 23. Communicating with Other Health Professionals 24. Communicating for Continuity of Care 25. Documentation in an Electronic Era 26. Communication at the Point of Care: Application of e-Health Technologies Glossary Index
Note 200 annual accesses. UkHlHU
Alt author Boggs, Kathleen Underman.
ISBN 9780323328579 (e-book)

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