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Title The consumer in public services : choices, values and difference / edited by Richard Simmons, Martin Powell and Ian Greener.
Publication Info Bristol : Policy, c2009.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room Mezzanine  351.41 SIM  4 WEEK LOAN  AVAILABLE

Descript 289p.
ISBN 9781847421807 (pbk.)
1847421806 (pbk.)
Click on the terms below to find similar items in the catalogue
Subject Public administration -- Customer services -- Great Britain.
Public utilities -- Customer services -- Great Britain.
Human services -- Great Britain -- Management.
Great Britain -- Social policy.
Alt author Simmons, Richard E.
Powell, Martin A., 1961-
Greener, Ian.
Descript 289p.
ISBN 9781847421807 (pbk.)
1847421806 (pbk.)
Subject Public administration -- Customer services -- Great Britain.
Public utilities -- Customer services -- Great Britain.
Human services -- Great Britain -- Management.
Great Britain -- Social policy.
Alt author Simmons, Richard E.
Powell, Martin A., 1961-
Greener, Ian.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room Mezzanine  351.41 SIM  4 WEEK LOAN  AVAILABLE

Subject Public administration -- Customer services -- Great Britain.
Public utilities -- Customer services -- Great Britain.
Human services -- Great Britain -- Management.
Great Britain -- Social policy.
Descript 289p.
Alt author Simmons, Richard E.
Powell, Martin A., 1961-
Greener, Ian.
ISBN 9781847421807 (pbk.)
1847421806 (pbk.)

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