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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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Record:
Title
Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little.
Publication Info
London : Facet, 2002.
Location/Availability
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LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Reading Room Mezzanine
Z 711 B9
8 WEEK LOAN
AVAILABLE
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Descript
212p.
ISBN
1856044491
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Subject
Public services (Libraries) -- Great Britain.
Library personnel management -- Great Britain.
Customer relations -- Great Britain.
Alt author
Melling, Maxine.
Little, Joyce.
Descript
212p.
ISBN
1856044491
Subject
Public services (Libraries) -- Great Britain.
Library personnel management -- Great Britain.
Customer relations -- Great Britain.
Alt author
Melling, Maxine.
Little, Joyce.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Reading Room Mezzanine
Z 711 B9
8 WEEK LOAN
AVAILABLE
Subject
Public services (Libraries) -- Great Britain.
Library personnel management -- Great Britain.
Customer relations -- Great Britain.
Descript
212p.
Alt author
Melling, Maxine.
Little, Joyce.
ISBN
1856044491
Persistent link to this item
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