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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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SUBJECTS (1-3 of 3)
Service Industries Management Case Studies
1
Mark
Quality.
Beckford, John, 1958-
London : Routledge, 2002.
2002
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Teaching Reserve
658.562 BEC
UNTIL CLOSING
ASK at the Reading Room
2
Mark
Quality : a critical introduction.
Beckford, John, 1958-
London : Routledge, 1998.
1998
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 62.15 B3
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HD 62.15 B3
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HD 62.15 B3
8 WEEK LOAN
AVAILABLE
3
Mark
Quality : sustaining customer service.
Taylor, Lynda King.
London : Century Business, 1993.
1993
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 T2
8 WEEK LOAN
AVAILABLE
