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SUBJECTS (1-12 of 12)
Service Industries Personnel Management
1
Mark
  Human resource management in service work.
Korczynski, Marek.
Basingstoke : Palgrave, 2002.   		2002
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HD 9980.5 K8  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HD 9980.5 K8  8 WEEK LOAN  AVAILABLE
Service Industries Planning
2
Mark
  Marketing planning for services
McDonald, Malcolm.
Oxford : Butterworth/Heinemann, 1996.   		1996
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HD 9980.5 M1  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HD 9980.5 M1  8 WEEK LOAN  AVAILABLE
3
Mark
  Marketing plans for services : a complete guide
McDonald, Malcolm.
Chichester : Wiley, 2011.   		2011
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HD 9980.5 M1  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HD 9980.5 M1  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HD 9980.5 M1  8 WEEK LOAN  AVAILABLE
Service Industries Planning Information Services
4
Mark
  GIS for business and service planning

London : GeoInformation International, 1995.   		1995
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HD 30.28 G3  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HD 30.28 G3  8 WEEK LOAN  AVAILABLE
Service Industries Quality Control
5
Mark
  Managing quality in the service sector.
Asher, Mike.
London : Kogan Page, 1996.   		1996
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HD 62.15 A8  8 WEEK LOAN  AVAILABLE
6
Mark
  Performance measurement in service industries : making it work
Fitzgerald, Lin.
London : Chartered Institute of Management Accountants, 1996.   		1996
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5549.5 P35 F5  8 WEEK LOAN  AVAILABLE
7
Mark
  Quality of service : making it really work
Edvardsson, Bo, 1952-
London : McGraw-Hill Book Co., 1994.   		1994
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 E2  8 WEEK LOAN  AVAILABLE
Service Industries Quality Control Mathematical Models
8
Mark
  Delivering quality service : balancing customer perceptions and expectations
Zeithaml, Valarie A.
New York : Free Press, 1990.   		1990
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 Z4  8 WEEK LOAN  AVAILABLE
Service Industries Technological Innovations Management
9
Mark
  Competing in a service economy : how to create a competitive advantage through service development a
Gustafsson, Anders, 1964 May 3-
San Francisco, Calif. : Jossey-Bass, c2003.   		c2003
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 G9  8 WEEK LOAN  AVAILABLE
Service Industries Tertiary Sector Economics
10
Mark
  Decentralization of service provision in Norway, 1970-1980 : fact and fancy.
Sjoholt, Peter.
Bergen : Geografisk Institutt, 1983.   		1983
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 4th Floor  q G 1 G28 M4(79)  8 WEEK LOAN  AVAILABLE
11
Mark
  The expansion of service outlets across the city [of Leeds].
Clarke, G.P.
Leeds : School of Geography, University of Leeds, 1984.   		1984
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Basement b  G 2 L4 W92(379)  8 WEEK LOAN  ASK at the Reading Room
12
Mark
  The growing importance of the service industries.
Fuchs, Victor R.
New York : Nat. Bur. of Econ. Res., 1965.   		1965
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HB 1 N24 O1(96)  8 WEEK LOAN  AVAILABLE
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